This Privacy Policy explains how we collect, retain, use, process, disclosure, and transfer your personal data when you visit our facilities, use our services, or visit our website. It also tells you about your privacy rights and how the law protects you.
Our privacy commitments are essential to the way we run our business. These commitments apply to everyone who has a relationship with us – including patients, partners, and visitors to our website. We are committed to providing you with quality service while ensuring that we protect your data and privacy.
This Privacy Policy applies to all information we collect about you, whether this information is collected directly from you, third parties, or through our website.
While interacting with us or using our services, we may obtain certain Personally Identifiable Information (referred to as “PII”) that can be used to contact or identify you. Examples of such information may include your full name and contact information, date of birth, and address.
Usage Data: when visiting our website, some information is automatically collected. This may include:
Tracking Technologies and Cookies: To analyze and improve our service, we use Cookies and similar tracking technologies to track activity on our website and store certain information. The technologies we use may include:
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.
We use both Persistent and Session Cookies for the purposes set out below:
We may use and/or share Personal Data for the following purposes:
We follow all applicable laws governing the retention of your data and will not keep data in an identifiable format for longer than reasonably necessary. We retain the data we collect from you for different periods depending on requirements by law, your preferences, and the purposes we use it for.
We may retain your data to comply with legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We may also retain Usage Data for internal analysis purposes, usually for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or if we are legally obligated to retain this data for a longer period.
Your information, including your Personal Data, is processed at our operating offices and in any other place where the parties involved in the processing are located. This means that your information may be transferred to, and maintained on, computers located outside of your state, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
You have the right to access your personal information in your account or ask us to provide you with a copy of the Personal Data that we have collected about you.
You have the right to delete, or request our assistance in deleting, the Personal Data that we have about you. You may update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us, or restrict the processing of your Personal Data or withdraw your consent. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
If our Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (i.e., a court or government agency).
We may disclose your Personal Data in good faith if such action is necessary to:
The security of your Personal Data is important to us. However, it is important to note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site that you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party website or service.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, you may contact us by email at support@firstcompounding.ae.
We are a locally owned compounding pharmacy in Dubai and we have a personal commitment to our community.
Monday to Friday: 9am – 6pm
Saturday: 9am – 2pm
Sunday: Closed
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